Back Office Systems That Keep Your Staff—and Profits—From Walking Out the Door: 2025 Insights for C-Store Owners

In the fast-paced world of c-stores, high employee turnover isn’t just frustrating—it’s expensive. Training new hires, covering missed shifts, and losing experienced staff can hurt your bottom line and customer experience. But in 2025, one of the most effective tools for keeping good employees around isn’t a bonus program or free pizza—it's a smart back office system.

C-store retail has long struggled with high employee turnover. In 

, industry data from the U.S. Bureau of Labor Statistics showed an average 

, with some sectors like convenience and gas station retail surpassing 

, according to updated reports from NACS and HR analytics firms.

Voluntary turnover in wholesale/distribution

In small-format retail settings like c-stores, the 

average new-hire tenure dropped from 59 days to 46 days

These stats signal a growing gap between workforce expectations and operational support systems—especially in independent and multi-unit c-stores where administrative complexity is high and employee engagement tools are often outdated or non-existent.

The Turnover Problem in C-Stores

How Back Office Solutions Can Reduce Turnover in Your Store

 help c-store owners streamline operations, eliminate friction for staff, and improve accountability—factors directly tied to employee satisfaction and retention.

Streamlined Inventory & Pricebook Updates

Manually updating inventory and pricing wastes hours—and mistakes can cost you revenue and staff trust. Back office platforms automate price changes and sync inventory across multiple categories, freeing up time and reducing friction for managers and shift leads.

Back office automation reduced average inventory admin time by 

Built-in dashboards track sales, upsells, lottery redemptions, and more—giving managers data they can use to recognize top performers and support underperforming staff before problems escalate.

A clean, easy-to-navigate back office system reduces onboarding time and helps new employees feel more capable on Day One. When team members aren’t overwhelmed, they’re more likely to stick around.

In 2025, onboarding time at stores using digital training portals decreased by 

, helping reduce first-90-day quit rates by 

What’s the Real Cost of Turnover in C-Stores?

The average cost to replace an hourly c-store employee ranges from 

, factoring in hiring, training, and lost productivity. If you have 10 employees and a 100% turnover rate, that’s a potential 

In 2024, the average was $4,200 per lost employee—by 2025, inflation and training investments have pushed that number closer to 

Now compare that to the cost of implementing a back office system that saves time, prevents errors, and keeps employees engaged. It’s not just operationally smarter—it’s financially necessary.

2025 Is the Year to Invest in Your People

51% of employees are actively looking for a new job

), giving your team a better day-to-day work experience is your best retention strategy. A smarter back office setup creates structure, reduces chaos, and helps you keep the people who keep your store running.

Ready to Save Thousands in Turnover Costs?

Learn how MostEdge can help c-store owners like you simplify operations and retain your best employees—

Cut C-Store Turnover in 2025 with Back Office Tools

Still Not Active on trunow? Here’s Why That’s Costing You Sales (and How to Fix It Today)

If you’ve been following or using MostEdge for a while, you’ve heard us talk about 

 – a cashback and marketing platform we’ve recommended to our retailers for years. Many of you have signed up, created your business listings, or at least looked into what the platform can do.

If you’re not actively using trunow in Q2 2025, you’re leaving real money on the table.

Right now, trunow is experiencing its highest user engagement ever, with a record number of app users scanning receipts, earning cash back and – most importantly – looking for more local businesses to shop at in-network.

And that next store they want to support could be yours… if you’re active.

Over the past two years, consumer habits have dramatically shifted. Today’s shoppers are mobile-first, deal-driven, and loyal to brands that give them rewards and relevance. They’re using apps to search local businesses, explore offers in real time, and make purchasing decisions on the go.

trunow has leaned into this shift – and its user base is exploding because of it (at over a million users).

trunow reported a 28% increase in monthly active users

Receipt scanning is up by 34%, revealing higher in-app engagement

Over 72% of users are now searching for deals and store listings in real-time while near retail locations

Consumer demand for more participating retailers is at an all-time high

If you’re not showing up in the trunow app as an

Why This Matters Now More Than Ever

A Quick Refresher: What trunow Does for Retailers

For those who haven’t activated their accounts in a while or never fully dove in, here’s what trunow offers you as a retailer – starting with a no-cost local business listing:

Get discovered instantly by nearby customers through the app. When users search for gas stations, convenience stores, liquor stores, and vape shops in the area, your physical location appears in their local searches – with your business hours, services, and contact info available.

Push real-time offers like BOGO snack, discounted fuel, or limited-time items straight to app users nearby. These local advertising features drive immediate visits to your store.

When customers scan receipts, you get actionable insights into what people are actually buying. That’s purchase data you can use to stock smarter, run better promos, and increase profits.

💰 Offer Cash Back (Without the Admin Headache)

trunow handles the logistics. You decide what you want to promote – maybe a specific product or a dollar amount per visit – and the app takes care of tracking and payouts. All you see is increased foot traffic and higher sales.

Get ahead of the curve with built-in SMS marketing and push notification marketing tools. These allow you to connect with your current and potential customers in real time, alerting them about deals, business updates, or rewards instantly.

trunow provides easy-to-read analytics dashboards, so you’re not guessing what works. You’ll know which deals bring people in, which products are selling, and how many customers are engaging with your business listing.

Real-Time Demand Is Surging – But Retailer Supply Is Lagging

Here’s what we at MostEdge are hearing directly from trunow’s internal team and verified user surveys:

Customers are earning cashback from their everyday receipts and browsing the app daily. But in many areas, there aren’t enough active retailers for them to engage with. They’re literally asking for more places in the network – and if your store is in a high-traffic or underserved area, they may already be searching for you.

If you’re inactive on trunow – or if your business info is outdated – you’re not just invisible… you’re irrelevant to thousands of ready-to-shop customers.

Let’s break down the value of being a fully active trunow partner:

 You shop up first when nearby users search for gas, groceries, or deals

 Send push notifications or SMS updates instantly to increase traffic

 Reward-driven shoppers spend more and return more often

 Use purchase trends from receipt scanning to run smarter promotions

 Cashback offers and timely deals keep your store top-of-mind

Why Staying Active Pays Off (Literally)

This Isn’t Just for Big Players – It’s Built for Small Businesses

 tools are designed to be user-friendly, cost-effective, and powerful for small businesses. You don’t need an in-house marketing team or tech support staff to take advantage of what the platform offers.

Whether you run a single-location convenience store, a neighborhood gas station, or a family-owned grocery mart, you have the opportunity to tap into digital revenue without a complicated setup.

How to Reactivate or Get Fully Onboard (It’s Easy)

 on trunow but haven’t logged in or run promotions in a while – log back in and update your:

Want to set it up? Upgrade to trunow Premium and start unlocking SMS marketing, push notification marketing, hyperlocal ads, and real-time customer insights.

If you’ve never created an account, head to 

 and get started for free. MostEdge is happy to guide you through the process.

You’ve heard about trunow from us at MostEdge. You know it works. Now the platform has momentum, the active users, and the real-time demand for more retail partners – but they’re not going to wait around.

Reconnect with tech-savvy, deal-hunting customers

Turn your store into a destination in the trunow network

Don’t miss another dollar. Don’t miss another customer. Don’t miss this moment.

Final Thoughts: Don’t Miss the Surge

Ready to get back on trunow and start earning more?

How Convenience Stores Can Thrive in a Digital-First World

Don't Let Customers Pass You By - Get Started Now

Maximize Profits with trunow’s Active User Network

MostEdge TV Just Got Smarter: Spring 2025 Enhancements That Convenience Stores Will Love

C-store owners and gas station operators, get ready to take your in-store marketing to the next level. Our latest MostEdge TV update, now live as of May 2025, delivers faster performance, smarter automation, and smoother displays to help you engage customers, promote offers, and drive revenue – all from a single, streamlined platform.

If you’re already using MostEdge TV, you’re about to enjoy some serious quality-of-life upgrades. If you’re new to the platform, there’s never been a better time to join over 1,000 store owners already using this powerful digital signage system.

MostEdge TV Just Got Smarter: Spring 2025 Enhancements That Convenience Stores Will Love

What’s New in MostEdge TV – May 2025 Release

As part of our Spring Sprint Release (March 7 – May 9), we’ve rolled out the following feature upgrades and bug fixes – specifically designed to support high-volume convenience retail stores, gas stations, and lottery retailers:



🚀 New Enhancements That Boost Performance:

 Longer deal names now display beautifully without text overlap – perfect for featuring brand names and limited-time promotions

 A new checkbox allows operators clean up screens by hiding bins with no available scratchers or draws.

 Lock in a specific screen for steady promotions or featured games – a favorite among high-traffic gas station counters.

 Cut screen load time in half (0.5s) for a more fluid customer viewing experience.

 Pulls from your POS system to show accurate deal usage, updated every 5 minutes (only if usage > 0).

 Even older Firesticks now support live updates, which means fewer disruptions and less manual maintenance.

 We’ve cut data consumption drastically by caching your digital assets on first load.

 Say goodbye to buffering and glitches – high-quality videos now play reliably on every screen.

 If content isn’t available, your screen will now display the branded logo instead of a black or error screen.

 App now closes more intuitively with a default “Exit MostEdge TV” option, and login is faster without pop-up notifications.

C-Store Owners Ask – We Answer: Your FAQs

We’ve pulled together the top questions from gas station and retail partners in our updated MostEdge TV FAQ guide:

Q: Can I install MostEdge TV on multiple screens at my store?

A: Yes! MostEdge TV works across multiple devices. Just note: each screen requires its own license.


A: No, you’ll need to log back in. We recommend using a backup power source to avoid interruptions.


Q: Can I display promotions even if I use another back office system that isn’t

 can help push custom promotions to your screen – no integration required.


$59/mo for Lottery, Deals, and Music (our full solution)

To run MostEdge TV, you’ll need either:

A smart TV with access to the Google Play Store, or

A standard TV paired with an Amazon Firestick.

 Wall-mount the TV behind your cashier counter or lottery terminal to increase visibility and customer interaction.

Installation & Set-Up Tips

Digital signage isn’t just about looking modern – it’s about driving engagement, increasing upsells, and informing customers at the point of decision. With the latest MostEdge TV updates:

Drive lottery and scratcher sales by showing only what’s in stock

Highlight slow-moving inventory with eye-catching deal screens

Save time by managing content through your MostEdge TV dashboard

Why This Matters for Your Business

Already a MostEdge TV user? Your platform has already been updated! Access your dashboard 

Let’s help you protect every penny while selling smarter – not harder.

Ready to Upgrade?

MostEdge TV Spring 2025 Update for C-Stores

MostEdge TV: Turn Every Screen Into a Sales Powerhouse for Your Convenience Store

In an era where digital experiences shape customer expectations, convenience stores and retail businesses must innovate to stay competitive. That’s where MostEdge TV comes in – a powerful c-store marketing platform that transforms your in-store screens into real-time, revenue-driving engagement tools.

Developed by a retail SaaS innovator and the creator of 

, MostEdge TV is fully integrated with your back office and point-of-sale (POS) systems, delivering dynamic promotions, real-time lottery updates, and interactive content that grabs attention, boosts impulse buys, and elevates the customer experience.

Why Digital In-Store Engagement Matters More Than Ever

Today’s Shopper is inundated with choices. The difference between walking out or checking out often hinges on experience. That’s where in-store digital signage shines:

60% of purchasing decisions are made at the point of sale.

Digital signage increases unplanned purchases by up to 30%.

Businesses that use digital signage see a 33% increase in customer engagement.

Customers spend 29.5% more time in stores with digital displays.

In short: screens sell. MostEdge TV maximizes that opportunity.

Designed for Convenience Stores, Built for Results

Unlike generic display systems, MostEdge TV is custom-built for the convenience retail environment. It understands your workflow, your customer base, and your bottom line. Here’s how:

Highlight hot items, limited-time deals, and combo offers. MostEdge TV pulls product data directly from your back office, showcasing promotions that align with real-time inventory and pricing.

Traditional lottery bins clutter your counters. MostEdge TV replaces them with sleek, digital visuals that provide:

Scrolling winners list to create excitement

Instant updates on scratcher availability

3. Keep Your Store Fresh – Automatically

No more outdated posters or stale deals. With seamless integration into your POS, MostEdge TV updates instantly to ensure your content is:

Shoppers exposed to relevant, personalized offers are 80% more likely to make a purchase. Use MostEdge TV to segment and promote the right products at the right time – by time of day, season, or shopper behavior.

Marketing Solutions That Increase Profitability

From showcasing high-margin items to supporting product launches, MostEdge TV helps you promote:

Foodservice combos and limited-time meals

Age-restricted products with compliance triggers

Partner promotions with national brands or suppliers

And because it’s managed centrally from your back office, there’s no need to train staff or manually update displays.

MostEdge TV does more than just grab attention – it helps you optimize store operations and improve customer loyalty.

Create a clean, modern in-store environment

Feature loyalty program updates & QR sign-ups

Reinforce brand value with consistent visuals

Display age verification for alcohol/tobacco

Broadcast pricing transparency and promotional disclaimers

Benefits That Go Beyond Engagement

MostEdge TV isn’t just a screen – it’s a strategic solution from the minds behind MostEdge, trusted by thousands of c-store owners for:

With MostEdge TV, all your systems work in harmony, helping you delivery a seamless experience that drives profit.

Backed by C-Store Tech Experts

In a retail world defined by short attention spans and fierce competition, MostEdge TV empowers you to:

Increase foot traffic with eye-catching content

Boost basket size with smart product positioning

Maximize profitability with real-time, POS-integrated offers

Retain existing customers by consistently improving their experience

Whether you’re running a single store or managing a chain, MostEdge TV offers a scalable, affordable solution that enhances how customers – and interact with – your brand.

The Bottom Line: Engagement That Sells

, you can take your store from static to dynamic. 

Schedule a free MostEdge store evaluation today

 and discover how this c-store marketing platform can turn your screens into a true profit center.

Ready to See It in Action?

MostEdge TV: Engage, Promote, & Sell Smarter

RVP Changes Are Coming in 2025 – Here’s What Gas Station Operators Need to Do Now

The fuel industry is shifting, and if you’re in the c-store business, you need to be ready. Fall 2025 marks a major change in Reid Vapor Pressure (RVP) regulations, impacting gasoline transported from the Gulf Coast to the U.S. Atlanta Coast – including Atlanta and other key markets.

If you’re not prepared, you could face supply chain disruptions, higher fuel costs, and compliance headaches. But here’s the good news: those who stay ahead of the curve will gain a competitive advantage.

Why RVP Matters (and Why You Should Care)

Reid Vapor Pressure (RVP) measures how quickly gasoline evaporates, which impacts air pollution. The EPA has been tightening restrictions for years, and in 2025, new regulations will make it even tougher to sell high-RVP gasoline in certain markets.
Translation?

And if you’re not tracking how much fuel is in your tanks and whether it meets the new RVP standards, you’re rolling the dice on your business.

Let’s break it down. How will this impact your day-to-day operations?

1. Fuel Supply Adjustments (aka: Don’t Get Caught Off Guard)

Refineries and pipelines will shift production

Colonial and Plantation pipelines may restrict or reschedule fuel shipments

, which could mean delays or temporary shortages.

you could end up with non-compliant fuel that you can’t sell

2. Price Volatility (Because Change Always Costs Money)

costs refiners $0.03-$0.10 more per gallon

, and those costs will likely trickle down to retailers.

Expect fuel prices to rise by $0.05-$0.15 per gallon

some markets could see even higher spikes

3. Compliance Challenges (and Avoiding Expensive Mistakes)

If you mix high-RVP and low-RVP fuel in your tanks, you could end up with inventory you can’t legally sell

Not meeting RVP compliance deadlines could result in fines and penalties

What This Means for C-Store Retailers

Fuel management doesn’t have to be a guessing game. With 

 that simplifies everything – tracking gallons, monitoring UST readings, and ensuring compliance at the click of a button.

Here’s how mercury|One makes your life easier:

 – No more guesswork. See exactly how many gallons you have and whether your fuel meets RVP standards – before it’s to late.

 – Once click you get precise Underground Storage Tank (UST) levels, helping you avoid inventory mix-ups and compliance issues.

 – Plan deliveries strategically so you don’t get stuck with non-compliant fuel – or run out when demand spikes.

 – Generate RVP compliance data automatically, so you’re always ahead of regulations (and never at risk of fines).

This is the future of fuel management, and it’s how the smartest c-store operators will stay profitable and compliant in 2025 and beyond.

How mercury|One Puts You in Control

 Ask them how they’re handling the RVP transition and whether price adjustments or supply shifts are expected.

. Make sure your fuel rotation strategy ensures a smooth transition before the new RVP rules kick in.

 Make sure your staff understands what’s changing, why it matters, and how to handle customer questions about price fluctuations or fuel differences.

Preparing the most personalized experience for you...

Blog

Cut C-Store Turnover in 2025 with Back Office Tools

Maximize Profits with trunow’s Active User Network

MostEdge TV Spring 2025 Update for C-Stores

MostEdge TV: Engage, Promote, & Sell Smarter

RVP Fuel Changes 2025: Impact on Gulf & Atlanta Retailers

Valentine’s Day Tips for Convenience Stores

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